All the questions we're most commonly asked. If there's anything not covered here, please email firstname.lastname@example.org and we'll endeavour to back to you within 24 - 48 hours.
Shipping is FREE for orders over $50, and just $6 for orders under $6. Please note, shipping is only available to addresses in the US Mainland.
Your parcel will be sent with the U.S. Postal Service (USPS).
Orders will be shipping on the same business day in most cases, so you'll need to be quick if you'd like to change the shipping address. Email email@example.com asap for address changes and we'll try our best to make the change if the order hasn't shipped.
While rare, some products may have faults, which is why we offer a 2-year warranty. If you think you're experiencing a faulty product you can make a warranty claim. It's an easy process, for more information please visit our Returns & Warranty page.
We cover defective hardware, software faults & factory defects. We won't cover ordinary wear and tear or damage caused by improper use or accidents.
For more information please visit our Returns & Warranty page.